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Privacy Policy

Our Commitment to Your Privacy

Privacy Policy of the Greenbrier County Convention & Visitors Bureau (GCCVB) 

Your privacy is a high priority to the GCCVB and our vendors. We are committed to the responsible management of consumer information. To improve transparency and understanding, we completely updated our policy as of 06.21.18 with a breakdown of the data we collect, the purpose of the collection and how it is stored. We are also making it clear that you can easily request removal from our contact list.

Personal Information Collected

GCCVB is the sole owner of the information collected on. We do not collect any personally-identifiable information about you (name, address, telephone number, email address) unless you provide it voluntarily. If you do not want your personal information collected, please do not submit it online to us.

We only keep personal information for those who want to receive news about the Greenbrier Valley. If you submit personal information through our website, it may be stored locally on GCCVB servers and/or with third party affiliates that assist in maintaining our databases. Please note, email newsletter subscriptions are only stored with MailChimp, our email service provider. All our storage services take appropriate technical and organizational measures to protect your personal information.

By submitting your email, you will receive monthly correspondence from GCCVB with information about the Greenbrier Valley. By providing your mailing address, you will receive periodic collateral from us regarding the same. We promise not to sell, loan, rent, give or barter any part of your personal information to any person or entity which is not part of the GCCVB.

Removing Your Information - Each email we send out will contain instructions on how you can remove your name from our email subscriber list. If you no longer want to receive mailings from us, please contact us at along with your name, street address, city, state, ZIP code and e-mail address.

If you have already submitted your information and would like us to remove it from our files, please contact us at: along with your name, street address, city, state, ZIP code and e-mail address.

Legal Disclaimer - We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order or legal process.

Business Transitions - In the event the GCCVB goes through a business transition, such as a merger, acquisition by another company, or sale of all or a portion of its assets, your personally identifiable information will likely be among the assets transferred. You will be notified by email and by notice on our website for 30 days of any such change in ownership or control of your personal information. 

Non-personally Identifiable Information Collected

For each visitor to, non-identifiable information is gathered automatically to use for internal review. The web server automatically recognizes the type of Internet browser used, the computer operating system, the domain name of the website and user activity on the site.

We use this information, which does not identify individual users, to analyze trends, collect site activity and better understand general demographic information. From there, it’s used to improve site experience and administer direct advertising.

This information does not identify individuals. We do not link this information with personally identifiable information. We will not disclose anything that could be used to identify visitors to our website.

Cookies/Pixels - A cookie is a small, non-personally identifiable packet of computer code that is used by many sites. Not only are they used to analyze website activity, but they also help improve user experience by saving browsing information and site preferences. When visiting, a "cookie" is placed on the hard disk of a user’s computer. Cookies and browsing data can be removed from your computer by accessing "settings" in your website browser.

Links to Other Sites

This website contains links to other sites that are not owned or controlled by GCCVB. Please be aware that we are not responsible for the privacy practices of such other sites. We encourage you to be aware when you leave our site and to read the privacy statements of each and every website that collects personally identifiable information. This privacy statement applies only to information collected by and the GCCVB.

Changes to Privacy Statement

We reserve the right to modify this privacy policy at any time. If we make material changes to our privacy policy, we will highlight such changes on this Privacy Policy page and notify you by email so that you are up-to-date on what information we collect, how we use it and under what circumstances, if any, we disclose it.

Contact Us

If you have any questions or suggestions regarding our privacy policy, please email us at

Anyone may request the removal of his or her name from the Greenbrier County Convention & Visitors Bureau marketing database of personally identifiable information by emailing us at Please provide your name, street address, city, state, ZIP code and e-mail address.


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